Our commitment to you: to exceed your expectations
As a Expert Group customer, you should expect nothing less than the best possible service every time you deal with one of our representatives.
Our aim is to build a long-term relationship with you. The foundation of this relationship is our Service Commitment - to anticipate and exceed your expectations. Our Service Commitment sets out the standards that our customers can expect from our experts.
From the Customer Service Representative and technicians in our business center to the President and Chief Executive Officer - everyone at Expert Group is accountable for our Service Commitment.
We'll cover your expectations beyond based on our technical and professional expertise relating to our products and services clearly. If, for some reason, we cannot provide a product or service, we'll explain why and suggest alternatives.
Our mission is to meet the computer hardware needs of each and every customer to the very best of our ability with uncompromising integrity, the highest quality of product and a passionate commitment to serving our customers.
In fact, serving our customers is at the heart of everything we do. Our commitment is to provide you with excellent technology solutions with outstanding service and support after the sale. With one-on-one attention throughout the entire process, we build long-term relationships with you.
Product quality and our competitive pricing will bring you to Expert Technology Group. The measure and extent of our people and our service will keep you with us.
Expert Group has forged important relationships with technology partners enabling us to provide you with a comprehensive source of computer hardware, software and all technology segments for Central ans South American market.